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Privacy Policy

Bringing home cooked comfort to every corner of the world

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Privacy Policy

Effective Date: [18-09-2025]

Legal Entity: Divfruit and Food LLP.

At Chericious.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our freeze-dried ready-to-eat food products.

By using our website, you consent to the practices described in this Privacy Policy.

1.Information We Collect

We collect the following types of information:

a) Personal Information (provided by you):

Name, billing/shipping address, contact number, and email address.

Payment details (processed securely through third-party gateways).

Account login details (if you create an account).

b) Non-Personal Information (automatically collected):

IP address, browser type, device information, and operating system.

Website usage data (pages visited, time spent, clicks).

Cookies and tracking data (see Section 7).

2.How We Use Your Information

We use your information to:

Process and fulfill your orders.

Communicate order confirmations, shipping updates, and customer service responses.

Improve our website, products, and services.

Send promotional offers, newsletters, and updates (only if you opt-in).

Detect, prevent, and address fraud, unauthorized transactions, or misuse of services.

Comply with legal obligations and business requirements.

3.Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share information with:

Service Providers: Payment gateways, shipping/courier partners, IT support, and marketing service providers.

Legal Authorities: If required by law, regulation, or legal process.

Business Transfers: In case of merger, acquisition, or transfer of assets, customer data may be transferred to the new entity.

4.Payment Security

We use secure third-party payment processors (such as Razorpay, Stripe, PayPal, etc.) to handle transactions.

Chericious.com does not store your full payment details (such as credit/debit card numbers or CVV codes).

5.Data Retention

We retain your personal data only as long as necessary for order processing, legal compliance, and legitimate business needs.

You may request deletion of your personal data by contacting us (see Section 10).

6.Your Rights

Depending on your jurisdiction (e.g., GDPR, Indian IT Act), you may have the following rights:

Access and request a copy of your personal data.

Request correction or updates to your data.

Request deletion of your data (“Right to be Forgotten”).

Withdraw consent for marketing communications.

Object to or restrict certain types of data processing.

To exercise your rights, contact us at support@chericious.com

7.Cookies & Tracking Technologies

Our website uses cookies, web beacons, and similar technologies to enhance user experience, analyze site traffic, and personalize content.

You can manage cookie preferences in your browser settings. However, disabling cookies may affect website functionality.

8.Data Security

We implement strict technical, administrative, and physical safeguards to protect your data from unauthorized access, loss, or misuse.

While we take every precaution, no method of transmission over the internet is 100% secure. You use our services at your own risk.

9.Children’s Privacy

Our website is not directed at children under the age of 13 (or under 18 without parental/guardian consent).

We do not knowingly collect personal information from minors. If you believe a child has provided personal data, please contact us for deletion.

10.Contact Information

For privacy-related concerns, requests, or complaints, contact us at:

Chericious.com

Email: contact@chericious.com

Phone/WhatsApp: [+91 9099100155]

Business Hours: [Mon - Sun: 10 am to 7 pm Indian time]

11.Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the revised effective date. Continued use of our website constitutes acceptance of the updated policy.

Chericious.com – Freshness Preserved, Privacy Protected.