Shipping & Delivery Policy
Effective Date: [18-09-2025]
Legal Entity: Divfruit and Food LLP.
At Chericious.com, we take pride in delivering your freeze-dried food products safely, quickly, and reliably. Please review our Shipping & Delivery Policy below to understand how we process and ship your orders.
All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving full payment.
You will receive an order confirmation email once your order has been placed and a shipping confirmation with tracking details once your package is dispatched.
In case of high demand or inventory shortages, processing may take longer. We will notify you promptly if your order is delayed.
We partner with reliable courier services to ensure timely delivery. Estimated delivery times are as follows (subject to service availability in your area):
Within India (Domestic Orders):
Standard Shipping: 3–7 business days
Express Shipping (if available): 1–3 business days
International Orders:
Standard International Shipping: 7–21 business days
Express International Shipping: 5–10 business days
Please note: Delivery times are estimates and may vary due to factors beyond our control (e.g., customs clearance, courier delays, weather conditions).
Shipping charges are calculated at checkout based on order weight, delivery location, and selected shipping method.
Free shipping may be offered for orders above a specified value (details will be mentioned on product or promotional pages).
Once your order is shipped, you will receive a tracking number via email/SMS. You can track your package using the courier partner’s website or through the “Track My Order” section on Chericious.com.
All freeze-dried food products are securely packed to maintain freshness and prevent damage during transit.
Special care is taken to ensure products are stored and shipped in compliance with food safety standards.
International shipments may be subject to customs duties, taxes, or import restrictions, which vary by country.
These charges are the responsibility of the customer. Chericious.com is not liable for delays or costs due to customs procedures.
Please check your local customs regulations before placing an order.
If your package is delayed or lost, please contact us at [Insert Customer Support Email/Phone]. We will work with our courier partners to resolve the issue.
If your order arrives damaged, please notify us within 48 hours of delivery with supporting photos, so we can assist with a replacement or refund as per our Return & Refund Policy.
If a package is returned to us due to an incorrect address provided by the customer, repeated failed delivery attempts, or refusal of delivery, the customer will be responsible for re-shipping costs.
For any questions regarding shipping and delivery, please reach out to our support team:
Email: support@chericious.com
Phone/WhatsApp: [+91 9099100155]
Business Hours: [mon-sat: 10 am to 7 pm]
At Chericious.com, we’re committed to making sure your favorite freeze-dried foods reach you fresh and on time—every time.
Chericious.com – Freshness Preserved, Anywhere You Are.
